Social Media Marketing & Reputation Management
73% of consumers say that they are more likely to buy from a brand that interacts with them on social media – and with over 2.8 billion active social media accounts in the world there is a huge opportunity for savvy brands to enrich their selling process by reaching these consumers directly.
Consumers have high expectations for brands on social – and reaching them can be a time-consuming process. You could be missing out on potential customers, leads and sales by not dedicating enough time to managing your social media accounts – but you also have a business to run. This is where our expert social media management service comes in.
Our dedicated social media team give your brand an engaging presence across multiple platforms, communicating with your customers, expanding your reach, and promoting your products and services on a daily basis. We’re always staying ahead of the most effective ways of communicating your brand’s message to your target audience with the latest platforms and newly released features. See how you can use our social media opportunities to connect with your audience today.
The benefits of Colourmedia managing your social media platforms.
- We protect your brand’s reputation: By actively monitoring and managing your brand’s online presence, we can quickly address any negative comments or reviews and prevent them from causing lasting damage to your reputation.
- Enhances customer trust: When customers see that your brand is responsive to feedback and takes the time to address any concerns or issues, it can help build trust and credibility with your audience.
- Improves customer satisfaction: Social media reputation management allows you to listen to your customers’ feedback and respond to their concerns, which can lead to better customer satisfaction and loyalty.
- Increases engagement: By being active on social media and responding to comments and messages, you can increase engagement with your audience and build a community around your brand.
- Provides valuable insights: Social media reputation management can provide valuable data and insights into customer sentiment and trends, which can inform your marketing and business strategies.
- Helps you stay ahead of the competition: By monitoring your competitors’ social media presence, we can identify areas where you can improve and stay ahead of the competition.
- Saves time and resources: Social media reputation management can automate the process of monitoring and responding to social media activity, saving you time and resources.
We hold your hand every step of the way.
Call us now on 01228 91 20 20 to find our more.
Our account managers are committed to making each and every one of our campaigns a success while making sure that they keep an open channel of communication with our clients.
Hard work and communication – that’s the combination that we ensure goes into every campaign we manage. Building relationships with our clients is a key part of what we do, getting to know your business and your goals so that we can use our creativity and expertise to make sure you achieve your targets.
What we bring to you with our account management:
- Creative strategies
- Open and clear communication
- Valuable marketing expertise
- Experience of a wide variety of industries and campaigns
- Industry knowledge
We keep you fully updated every step of the way, letting you know what went well, where we can improve the campaign and what steps to take next. Our specialists in design and marketing work with you to develop ideas for future projects – we value any input you may have. It is your business after all!